Suppress notification criteria

Ensure that notifications are only sent when they are relevant. This suppression logic prevents notifications from being triggered under certain conditions, such as when a course or specific module(s) have already been completed.

How it works

You can suppress a notification if a course is completed.
You can suppress a notification if one or more specific modules (activities) are completed.

Use cases

Reminder for module completion
- Set up an automation to remind students to complete a module.
- Trigger the notification based on course enrollment with a two-week delay.
- Use suppression logic to prevent sending the reminder if the module is already completed.
Enrollment follow-up
- Send a follow-up notification one week after enrollment to encourage course engagement.
- Suppress the notification if the student has completed at least one selected activity, indicating course participation.
Section progress reminders
- For courses structured in weekly sections, send reminders based on section progress.
- Example: If a course has three sections with three modules each:
  - Send a reminder after one week if at least one activity in section 1 is incomplete.
  - Send a reminder after two weeks if at least one activity in section 2 is incomplete.
  - Send a reminder after three weeks if at least one activity in section 3 is incomplete.
Repeated course completion reminders
- If students have not started the course, schedule weekly notifications.
- Include progress updates, such as completion status and percentage of completed activities.
Reengagement notifications
- Encourage students to return to the course if they have been inactive.
- Suppress the notification if they have resumed engagement by completing an activity.

With suppress notification criteria, notifications remain relevant and timely, enhancing the student learning experience by reducing unnecessary reminders. This feature allows for similar use cases as the Pulse activity in combination with access restrictions; however, a Pulse activity offers even greater flexibility.

✔️ Boost reengagement

Encourages inactive students to return by sending targeted reminders only when needed.

✔️ Flexible control

Allows customization based on course or module completion.

✔️ Automated efficiency

Streamlines communication by ensuring timely and meaningful notifications.

Full list of features

	Basic	Pro
Notifications and remindersfeatured Automate course communication.
Custom notifications Keep students updated with custom notifications.	✔	✔
Placeholders Create personalized & dynamic communication.	✔	✔
Dynamic content Integrate book chapters and information about course activities (such as title, description, due date).		✔
Header and footer Add text, images, logos or other branding elements to notifications.		✔
Define recipients by role CC and BCC teachers (course context role) or parents (user context role).		✔
Reminders Schedule notifications at fixed or relative dates – once or recurring.		✔
Deep learning path integrationfeatured Create dynamic and personalized learning pathways.
The Pulse course activity Use anywhere within the course content to trigger actions at specific points.	✔	✔
Availability-based triggers Uses availability conditions as triggers for actions, enabling dynamic and personalized learning pathways.	✔	✔
Completion and approval workflows New, flexible ways to mark activities as complete and to request approvals.
Complete when available Allows an activity to be marked as complete the moment it becomes accessible to the user.	✔	✔
Non-reversible manual completion Once the student has marked the activity as complete, the student cannot revoke it any more.	✔	✔
Completion after approval Teachers/parents/managers can give their approval in a very simple and intuitive way.	✔	✔
Reactions Enable recipients of notifications to react directly from the email without being logged into the platform or integrate reaction modules directly in your course activity.
Mark as complete Students can simply mark as complete the activity.		✔
Rating Students can give a thumbs up or down to rate at any place within the content.		✔
Approval Allows users with a selected role to approve a student's completion of a Pulse activity.		✔
Confirmation for activity completion Integrate consent statements or other texts that have to be confirmed, approved or at least acknowledged by the student.
Confirmation types Choose your button: Acknowledge, confirm, choose or approve.	✔	✔
Add confirmation modal The user must confirm or cancel a modal with a custom text.	✔	✔
Credits Motivate students with rewards for completing modules or meeting criteria, supporting gamification, grading, and assessment.
Awarding credits The credits are updated in the user's profile field when the ad hoc task is running.		✔
Define a credit score Assign credits to your students giving them rewards for completing modules or meeting certain criteria.		✔
Styling and visualisation Customize the look and feel of your content within a Pulse activity.
CSS integration Integrate custom styling via CSS.	✔	✔
Display mode Define a boxed or normal style.	✔	✔
Box type and icon Choose from a variety of pre-designed box types and icons.	✔	✔
Presets Pre-configure settings that can be customized when used.
Managing presets by admins Creating, customizing and organizing presets for teachers.		✔
Using presets by teachers Easy set up of Pulse activities.		✔
Automation enginefeatured Scalable cross-course automation with monitoring and reporting.
Automation templates Ensuring consistency and scalability across courses while providing flexibility through automation instances.		✔
Automation instances Initially adopting the template’s default settings, but instances can be modified.		✔
Instance management Centralized system for managing automation instances, ensuring transparency and control.		✔
Automation conditions Serving as triggers for automation and depending on events or task completions.		✔
Automation actions So far there are only notifications, but there is more to come.		✔
Suppress notification criteria Smart reengagement through suppression logic – notifications only when needed.
Suppression by module Preventing notifications from being sent once specific activities have been successfully completed.		✔
Suppression by course completion Notifications are automatically prevented from being sent once a user has completed a course.		✔
Monitoring and reporting Monitor engagement, track automation effectiveness, and identify areas for improvement.
User interaction Reports on user interactions, including reactions, invitations, reminders, self-marked completions, and approval status.		✔
Automation schedule & notification queue Providing a detailed overview of all scheduled and sent notifications.		✔

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